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CaddyCheck. An iRetailCheck AI Video Analytics Solution.

Supermarkets lose up to 6.000€ per checkout every year because up to 20% of customers leave unpaid items in or under shopping carts as they pass the checkout. More than 70% of checkout staff fail to control carts for unpaid goods. CaddyCheck practically eliminates this theft by automating cart control for those "forgotten" items, alerting the cashier in real time before customer payment. CaddyCheck has been shown to increase retail client Net Profit by up to 19%.

Solution Type: Video Analytics, Retail Management Platform
Targeted Industries: Retail
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Solution Description

CaddyCheck uses proprietary AI Video Analytics to automate the cart control process. Analysing live streaming video in real time, it monitors 100% of carts travelling through the checkout. When items are detected, the cashier is instantly alerted of the need to control the cart contents before customer payment. Every event is time and date stamped for automatic reporting. CaddyCheck is also capable of Product Recognition to assist with Operations Management improvement. In addition, Pushout detection is available. Pushouts are the practise of stealing large quantities of items in shopping carts by taking them through closed checkouts or other unauthorised exits such as store entrances or non-purchase exits.
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User Benefits

  • Practically eliminates theft in the form of unpaid items left in or under shopping carts at checkout
  • Cuts Losses, Increases Sales and Boost Net Profit up to 19%
  • Alerts staff to the presence of items in real time, before customer payment
  • Proven ROI <12 months
  • Automatically reports detection statistics, employee system responses, or non-compliance

Key Features

  • Automates the visual control at checkouts for "forgotten" items in and under every shopping cart
  • Real time alerts via audible alarm and pop-up image on screen of the need to control cart contents
  • Detects carts travelling through closed checkouts
  • Ignores empty carts to improve staff productivity
  • Controls any cart format, including multiple cart types in any store

Solution Architecture

Hikvision Product Compatibility



Technical Details

Partner Product Name: CaddyCheck

Partner Product Version: All ISAPI

Hikvision Product Models and Firmware Versions: Current: DS-2CD1743G0-IZ

Integration Protocol: ISAPI


Regions: Asia, Europe, Latin America, Middle East & North Africa, North America, Oceania

Languages: English, French, Spanish, Dutch

About iRetailCheck

iRetailCheck® uses state of the art Deep Learning AI Video Analytics to cut losses and improve productivity in supermarkets by automatically monitoring shopping carts for unpaid goods at staffed checkouts, and detecting non-payment and scan-avoidance at self-checkouts.

Please contact us with any questions or if you are interested in this solution.