Invitation Message
You have new activity to register, click Details button to get more information. You can also click the Ignore button to ignore the reminder of this activity.

Immix – Integrating ARC through Hikvision's Hik-Partner Pro

Easily manage your Hikvision CCTV in Immix via Hik-Partner Pro

Solution Type: ARC (Alarm Receiving Center)
Targeted Industries: General | Education | Healthcare | Data Centers | Government | Manufacturing & Industrial
Hikvision Verified:

Solution Description

Immix provides software products that operate in your central station and consolidate a wide range of different security products into one simple operator interface. Immix addresses the issues of running a complex security operation, delivering services including Video Verification, Guard Tours, Video Detection and Response, Remote Access and Blended Services.


With Hik-Partner Pro (upgraded from Hik-ProConnect), systems integrators can easily enroll compatible Hikvision devices into the Immix software, providing transparency and control for alarm and video monitoring service providers. Device enrollment is a simple, 3-step process (of which the two first steps are usually completed beforehand). Once enrolled, alarm center operators can view the live feed and play back video, receive alarms/events, communicate by two-way audio, and control PTZ cameras. Alarms can be further processed in the Immix software which allows the operator to set up bespoke events to actions.

Show More

User Benefits

  • No compromising network security – No port forwarding, no need to set up VPN tunnels
  • Easy network setup – if any at all – at customer site. Only a serial number is required, no password, username, IP addresses, etc.
  • Simple enrollment process with three steps – End-customers (Hik-Connect), select and authorize ARC (Installer), ARC enrollment (Installer via serial number)
  • Efficient visual alarm verification
  • Instant compatibility of all Hik-Partner Pro – Compatible Hikvision products in the Immix software

Key Features

  • View live feeds and play back video directly, receive events, communicate by two-way audio, and control PTZ cameras directly from within the Immix software interface.
  • Installation is quick and easy with Immix. Installers can easily choose and assign ARC companies that run Immix from the list in Hik-Partner Pro.
  • All Hik-Partner Pro-compatible CCTV devices are supported by Immix, and device features are automatically inherited for further processing.

Solution Architecture

How It Works

Hikvision Product Compatibility





Thermal Camera



Technical Details

Partner Product Name: Immix

Supported Firmware of Partner Products: .net 5 Core installed on Immix servers; .net 4.8 installed on Immix servers

Supported Hikvision Product Models: /

Integration Protocol: HikProConnectOpenAPI


Regions: Europe, North America

Languages: English, French, German, Spanish

About Immix Software Ltd

Immix is a global provider of software that improves the ability of commercial central stations and monitoring centers to manage and respond to security events as well as deliver a variety of video-centric managed services to customers. The software is deployed successfully across a wide array of environments servicing commercial, residential and enterprise markets. Immix supports the largest third-party product integration library in the industry, enabling ease of deployment and system administration for a broad spectrum of organizations across the globe. Immix® is UL Certified in the USA and BS8418 compliant in Europe. For more information, visit