PRIVACY POLICY
 

Important Notice
Hangzhou Hikvision Digital Technology Co., Ltd. and its affiliates (collectively “Hikvision” or “we”) provide the exclusive, invitation-only and business-driven partner program. We are committed to investing in our partners with focus on capitalization of project opportunities. To be a member of our partner program, you can register on Hikvision Partner Portal – an interactive and open platform. On this portal, you will be benefit from a network of business opportunities, various product information, practical sales tools, and marketing resources. Hikvision Partner Portal is designed to provide you the most Up-to-date and reliable information effectively to enhance your business development.
HIKVISION recognizes the importance of privacy as well as the importance of maintaining the confidentiality of personal information. This Privacy Policy applies to all projects and services provided by us and sets out how we may collect, use and disclose information in relation to users of the program.
This Privacy Policy may be subject to change in accordance with the revision of laws and regulations, changes in government policies or changes in company policies. Any revisions to the policy will be posted on our website or notified to the user individually.
 
Collection of your information 
When you use the website, HIKVISION may collect certain information about you as described in this Policy. The information can be divided into information that you provide and information that HIKVISION collects.
The Personal information that we collect depends on your use of the service. For example,
When you visit the Site, we may collect the traffic data, e.g. IP address and information through cookies, including the visitor volume, access time, and user preference.
When you register a Partner Portal account, you may need to provide registration information, like your name, phone number, email address, your company name and address, zip code, company web address, company type, employee number, business activity scope and revenue of your company, your job title and department, etc. 

Use of Personal Information
We collect your personal information to the minimum extent necessary to provide satisfactory services to fulfill the following purposes: 
• For HIKVISION’s legitimate interest, namely:
o    to respond to your enquiries;
o    to increase the safety of services and websites, such as user authentication, security protection, fraud detection, filing and backups; 
o    to proceed any activities you subscribed on the services; or 
o    for internal purposes such as auditing, data analysis, and research.
•    To perform the agreement we have with you, for example:
o    to provide other services you request.
•    To meet HIKVISION’s legal obligations,
•   With your consent,
o    to send electronic communications to tell you about new products and services;
o    to use certain non-essential cookies to better understand your behavior, in order to optimize user experience, perfect function design, or to provide better services.
 
Sharing of Personal Information
We do not sell any personal information to third parties and we never will. 
HIKVISION will not disclose your personal information, unless (I) with your prior written consent; (II) in accordance with the applicable laws and regulations, or where required by competent authorities; (III) as required to offer the services; or (IV) to protect its legitimate interests, for example, to defend its rights on administrative or judicial procedures or in case it business or parts thereof is transferred to sold to another party. 
HIKVISION limits access to your personal information on a need-to-know basis, and requires its employees to respect the confidentiality of your information and protect your information in accordance with the Policy.

Storage of Personal Information
HIKVISION stores your personal information for as long as required to respond to your question. Your personal information will be retained for no longer than is necessary for the purposes stated in this Policy, unless otherwise deletion requested by you or permitted by law.
We have implemented commercially reasonable administrative, technical, and physical security controls that are designed to safeguard personal information. We also conduct periodic reviews and assessments of the effectiveness of our security controls.
Notwithstanding the above, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, HIKVISION cannot guarantee that your personal information is under absolute security with the existing security technology.
 
Transfer of Personal Information 
To the extent that we may need to transfer personal information outside of your jurisdiction, whether to our affiliated companies or Third Party Service Providers, we shall do so in accordance with the applicable laws. In particular, we will ensure that all transfers will be in accordance with requirements under your applicable local data protection laws by putting in place appropriate safeguards. You will have the right to be informed of the appropriate safeguards taken by HIKVISION for this transfer of your personal information.
HIKVISION is a China-headquartered company operating globally. As such, complying with applicable laws, we may transfer your personal data to any subsidiary of the HIKVISION group worldwide when processing that information for the purposes described in this Privacy Policy. We may also transfer your personal data to our third party service providers, who may be located in a country or area outside the area that does not have an equivalent level of data protection or offer the same possibilities of redress as your jurisdiction.

Currently, HIKVISION has data center in AWS Server located in Tokyo. You have understood that the risks under applicable data protection laws are different and we may transfer to and store your personal information at our overseas facilities. However, this does not change any of our commitments to safeguard your personal information in accordance with this Privacy Policy. 
 
Your rights
Keeping your personal information current helps ensure that we provide you with the most relevant offers. You can access, update your personal information via your Account profile and apply to delete any of your personal information by contacting us.  We are ready to assist you in managing your subscriptions, deactivating your account, and removing your active profile and data.
Depending on where you are located and subject to limitations in applicable law, you have certain rights in respect to your personal information, such as a right of access, rectification, restriction, opposition, and portability. In order to exercise your rights please contact us at the contact information below. You also have the right to withdraw your consent at all times, free of charge. You can do this by opting out from direct marketing and by rejecting the use of cookies through your browser settings. If you have concerns about how we handle your personal information, you have the right to lodge a complaint with the data protection authority in your country/region of residence.

Use of cookies 
We also use cookies and other technologies to keep records, store your preferences, improve our advertising, and collect certain non-identifying information, like log data and device data. This allows us to better understand how you use our services and products, diagnose and troubleshoot any problems you’re having, and otherwise administer and improve our services and products. The use of cookies also helps you to smoothly navigate our website. You can set your browser to detect and reject cookies.
Please see more information in our Cookie Policy
 
Changes to Privacy Policy
From time to time we may change our privacy policy. When we do, we will notify you of any material changes as required by law. We will also post an updated copy here. Please check periodically for updates.
 
Contact method
If you have questions or concerns about HIKVISION’s use of your personal information, you can contact us at: tpp@hikvision.com. If you still have concerns, you have to right to lodge a complaint with the Supervisory Authority for data protection in your country.

GDPR/UK Addendum
Whenever HIKVISION shares personal information originating in the EEA or UK with a third party, which may or may not be a HIKVISION entity, that is outside the EEA or UK, we will do so on the basis of standard contractual clauses or any other safeguards provided for in GDPR or UK data protection law.
 

Brazil Addendum
Whenever Hikvision shares personal information originating in Brazil with a third party, which may or may not be a HIKVISION entity, that is outside of Brazil, we will do so on the basis of standard contractual clauses or any other safeguards provided for in the LGPD.
California Consumer Privacy Act Notice
California residents have additional privacy rights under the California Consumer Privacy Act, which are described in the California Consumer Privacy Act Notice (https://us.hikvision.com/en/support-resources/privacy-policy/california-consumer-privacy-act-notice).