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Integrating Sentinel ARC through Hikvision's Hik-Partner Pro

Easily connect, view and control all your Hikvision cameras and NVRs in Sentinel via Hik-Partner Pro.

Solution Type: ARC (Alarm Receiving Center)
Targeted Industries: Retail | Logistics | Healthcare | Utilities, Energy and Mining | Commercial | Banking and Finance | Manufacturing and Industrial | Public Transport
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Solution Description

Sentinel provides all the services needed to help alarm and video monitoring service providers on a single platform. Sentinel comes with a wide range of tailor-made features for system providers, such as mobile interfaces, configurable alarms screens, an automatic alarm dispatch, graphical performance dashboard, automatic report generation, and automated billing. 


With Hik-Partner Pro (upgraded from Hik-ProConnect), systems integrators can easily enroll compatible Hikvision devices into the Sentinel system, providing transparency and control for alarm and video monitoring service providers. Device enrollment is a simple, 3-step process (of which the two first steps are usually completed beforehand). Once enrolled, alarm center operators can view the live feed and playback video, receive alarms/events, and control PTZ cameras. Alarms can be processed in the Sentinel alarm engine, allowing the operator to set up bespoke events to actions.

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User Benefits

  • No compromising network security – No port forwarding; no need to set up VPN tunnels
  • Easy network setup – if any at all – at customer site – Only a serial number is required, no password, username, IP addresses, etc.
  • Simple enrolment process with three steps – End-customers (Hik-Connect), select and authorize ARC (Installer), ARC enrolment (Installer via serial number)
  • Efficient visual alarm verification
  • Instant compatibility of all Hik-Partner Pro-compatible Hikvision products in the Sentinel software

Key Features

  • All required functionality is available in Sentinel. View live feeds and play back video directly, receive events, and control PTZ cameras directly from within the Sentinel interface.
  • Installation is quick and easy with Sentinel. Vendors can easily choose and assign rights to Sentinel from the list or in the Hik-Partner Pro system.
  • All Hik-Partner Pro-compatible devices are supported by Sentinel, and device features are automatically inherited for further processing.

Solution Architecture

Hikvision Product Compatibility


Thermal Camera






Technical Details

Partner Product Name: Sentinel Software

Partner Product Version: Version 3.126 or above

Hikvision Product Models and Firmware Versions: Encoding devices and AX Pro security control panels added on Hik Partner Pro

Integration Protocol: Hik-Partner Pro OpenAPI (HPNetSDK)


Regions: Europe

Languages: English

About Monitor Computer Systems Ltd.

Monitor Computer Systems Ltd. has been a premier supplier of alarm monitoring systems to the UK and abroad since its founding in 1984. Our customers include major security companies, local authorities, telecoms companies, financial institutions.