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Cookie Policy

Cookies
This Policy describes how and why Hangzhou Hikvision Digital Technology Co., Ltd. (“we”, “us” or “our”) uses cookies.

What Are Cookies
As is common practice with almost all professional websites, this site uses cookies, which are tiny files that are downloaded to your computer or mobile device, to improve your experience and allow proper functioning of the site. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality.

You can find out more about cookies at www.allaboutcookies.org and www.youronlinechoices.eu/.

How We Use Cookies
We use cookies for a variety of reasons detailed below to personalize your experience on our site, to make your future activities and experience on our site more efficient, to understand how people use our site, and to help us improve the structure and content of our site. Unfortunately, in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies
On your first visit to this site, you will have seen a banner to inform you about the purposes for which cookies are being used. You can change your cookie preferences and withdraw your consent to certain cookies at any time by managing your preferences through the cookie banner on the homepage of our site, where you have the option of accepting the use of non-essential cookies on your device. Alternatively, most web browsers allow control of most cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore, it is recommended that you do not disable cookies.

The Cookies We Set
We use two types of cookies on our site: session cookies and persistent cookies. A session cookie is a temporary cookie that remains on your device until you leave our site. Session cookies are essential to make our site work correctly, as they enable you to move around our site and use our features. A persistent cookie remains on your device for much longer, or until you manually delete it (how long the cookie remains on your device will depend on the duration or "lifetime" of the specific cookie and your browser settings). Persistent cookies help us recognize you as a return user of our site so it’s easier and convenient to return to and interact with our site. In addition, persistent cookies also help us recognize and record information about your web browsing habits during the lifetime of the persistent cookie. Our site uses the following types of cookies:

  • • Strictly Necessary Cookies: These cookies are essential in order to enable you to move around the site and use features of the site securely. Without these cookies, you may not be able to take full advantage of the features and functions of the website.
  • • Performance Cookies: These cookies collect information about how visitors use the site, for instance which pages visitors go to most often, and if they get error messages from web pages.
  • • Functionality Cookies: These cookies are used to recognize you and remember your preferences or settings when you return to the site.
  • • Social Media Cookies: These cookies allow you to share what you’ve been doing on the website on social media such as Facebook. These cookies are not within our control. Interactions with these features are governed by the privacy policy of the company providing it.
  • • Analytics Cookies: We use different types of analytical cookies that allow us to provide you with more efficient and contextual support and that also provide us with data around your usage of the site that we may use to improve the site but also to benefit our business and the businesses of our affiliates, including with respect to business purposes unrelated to the site. For example, we use Google Analytics to monitor traffic levels, search queries and visits to our website. For more information about Google analytic cookies, please see Google's privacy policy. Google have developed the Google Analytics opt-out browser add-on for the Google Analytics JavaScript (ga.js, analytics.js, dc.js). If you want to opt out of Google Analytics, you can download and install the add-on for your web browser here.
  • • Tracking Cookies: We use some cookies to track where you have come from, for example if you visited our site from another website.

Please see below for more information on our use of cookies:

Provider

Cookie

Cookie-Type

Purpose

Strictly Necessary Cookies

Hikvision

XSRF-TOKEN

Session cookie

It is for CSRF verification and changed after refresh the page.

Hikvision

__RequestVerificationToken

Session cookie

It is for CSRF verification and not changed in a session.

Hikvision

ASP.NET_SessionId

Session cookie

It is to save the session id.

Hikvision

HKHint

Persistent cookie

It is to record the close action of the cookie privacy by user.

Hikvision

app.MemberCache

Persistent cookie

Used for server code to read the current user ID (Encrypted)

Hikvision

app.UserName 

Persistent cookie

Record current user name for Java Script to display on the website page

Hikvision

searchInfo

Session cookie

It is used in the search bar on the website

CloudFlare

__cfduid

Persistent cookie

Cookie associated with sites using CloudFlare, used to speed up page load times. According to CloudFlare it is used to override any security restrictions based on the IP address the visitor is coming from. It does not contain any user identification information.

Functionality Cookies

Hikvision

FrontEnd.CultureName

Persistent cookie

It is to remember the selection of language.

Hikvision

FrontEnd.TenancyName

Persistent cookie

It is to remember the selection of site name.

Hikvision

FrontEnd.TenantId

Persistent cookie

It is to remember the selection of site id.

Hikvision

compareInfo 

Session cookie

When local storage in browser is unavailable, it can be used in product selector function

Hikvision

comparaParamMolId

Session cookie

When local storage in browser is unavailable, it can be used to view product parameter in the product selector function

Hikvision

compare_library

Session cookie

When local storage in browser is unavailable, it can be used in product selector function

Analytics Cookies

Google Analytics

_ga

Persistent cookie

Google Analytics cookie. Used to distinguish users.

Google Analytics _gat_gtag_UA Persistent cookie Google Analytics cookie. Used to throttle request rate
Google _gid Persistent cookie Google Analytics cookie. Used to distinguish users.
Targeting/Advertising Cookies
HubSpot _hstc Persistent cookie The main cookie for tracking visitors. It contains the domain, utk (see below), initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).
HubSpot _hssrc Session cookie Whenever HubSpot changes the session cookie, this cookie is also set. We set it to 1 and use it to determine if the visitor has restarted their browser. If this cookie does not exist when we manage cookies, we assume it is a new session.
HubSpot _hssc Persistent cookie This cookie keeps track of sessions. This is used to determine if we should increment the session number and timestamps in the __hstc cookie. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp.
HubSpot hubspotutk Persistent cookie This cookie is used for to keep track of a visitor's identity. This cookie is passed to HubSpot on form submission and used when de-duplicating contacts.

More Information
Hopefully that has clarified things for you. However if you are still looking for more information then you can contact us: legal@hikvision.com.

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